Aruba Emergency Numbers
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If you experience an emergency while visiting Aruba, knowing who to call can make all the difference. Aruba has a well-organised emergency response system, and the main emergency number connects you to police, ambulance, or fire services depending on the situation.
This guide provides a quick reference to the most important emergency contacts for visitors, along with advice on when to use each service and how to prepare before your trip.
Emergency Number: 911
911 is Aruba’s primary emergency number for urgent situations requiring immediate assistance.
Call 911 if you need:
- Police assistance
- An ambulance for a medical emergency
- Fire and rescue services
- Help during a serious accident
- Immediate emergency response
Operators will dispatch the appropriate emergency service based on the information you provide.
Tip: Save 911 in your phone before arriving in Aruba.
Police
Contact the police if you experience:
- Theft or robbery
- Assault
- Traffic accidents
- Lost property requiring a police report
- Suspicious or criminal activity
If the situation is urgent or life-threatening, call 911 immediately.
For non-emergency matters, you can also visit the nearest police station during business hours.
Ambulance and Medical Emergencies
Call 911 immediately if someone requires urgent medical attention, including:
- Serious injuries
- Chest pain
- Difficulty breathing
- Severe allergic reactions
- Loss of consciousness
- Major accidents
Provide your exact location and remain on the line until instructed otherwise.
Fire Department
For fires, smoke, gas leaks, or rescue situations, call 911 without delay.
If safe to do so:
- Move away from danger.
- Warn others nearby.
- Follow instructions from emergency responders.
- Never re-enter a burning building.
Hospital and Medical Care
Visitors requiring medical treatment can seek care at Aruba’s main hospital or authorised medical clinics across the island.
Medical services are available for both residents and international visitors.
For life-threatening emergencies, always call 911 rather than travelling to the hospital yourself whenever possible.
Coast Guard and Water Emergencies
If you experience an emergency while boating or participating in water activities:
- Call 911 if immediate assistance is required.
- Follow instructions from your tour operator or local authorities.
- Wear life jackets when required.
- Stay with your vessel if stranded unless instructed otherwise.
Road Traffic Accidents
If you’re involved in a road accident:
- Ensure everyone is safe.
- Call 911 if anyone is injured.
- Contact the police if required.
- Notify your rental car company.
- Exchange information with other drivers if appropriate.
- Take photographs if it is safe to do so.
Never leave the scene of a serious accident.
Lost Passport or Travel Documents
If your passport is lost or stolen:
- Report the incident to the police.
- Contact your country’s embassy or consulate.
- Inform your airline if travel plans are affected.
- Keep copies of important travel documents whenever possible.
Emergency Contacts to Save Before Your Trip
Before arriving in Aruba, save these important contacts:
- 911 – Police, Ambulance and Fire
- Your accommodation’s reception
- Your travel insurance emergency assistance line
- Your country’s embassy or consulate
- Your airline customer service
- Your rental car provider (if applicable)
Having these numbers readily available can save valuable time during an emergency.
Tips for Calling Emergency Services
When calling 911, try to remain calm and provide:
- Your exact location or nearby landmark
- The nature of the emergency
- The number of people involved
- Any immediate dangers
- Your phone number in case the call is disconnected
Stay on the line until the operator tells you it is safe to hang up.
Preparing Before Your Trip
A little preparation can make emergencies easier to handle.
Before travelling:
- Purchase comprehensive travel insurance.
- Keep digital and printed copies of important documents.
- Share your itinerary with a trusted friend or family member.
- Save emergency contacts in your phone.
- Know the address of your accommodation.
- Popular Aruba questions
Frequently asked questions.
Quick answers to the questions visitors ask most before traveling to Aruba.
What number do I call in an Aruba emergency?
For police, ambulance, or fire emergencies in Aruba, call 911. This is the island’s primary emergency number for situations requiring immediate assistance.
Does 911 work throughout Aruba?
Yes. The 911 emergency service operates across Aruba and should be used for urgent situations involving public safety, medical emergencies, or fires.
Should I call 911 for non-emergency situations?
No. 911 should only be used for genuine emergencies. For routine enquiries, lost property reports, or non-urgent assistance, contact the appropriate organisation directly or visit the nearest office.
What information should I give when calling 911?
Provide your exact location, explain what has happened, describe any injuries or immediate dangers, and answer the operator’s questions clearly. Stay on the line until instructed to end the call.
Should I save emergency numbers before travelling to Aruba?
Yes. It’s a good idea to save 911, your accommodation’s contact details, your travel insurance emergency assistance number, your airline, and your country’s embassy or consulate before your trip. This can help you respond quickly if an unexpected situation arises.